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Ask AI

Open Factor
Platform activity

Support

Support Agent Factory

Every issue that lands gets labeled, reproduced, and most fixed before anyone looks.

Use template

Opens the project chat, which connects anything your team is missing.

Connects

What it does

A triage table per batch: label, duplicate link, reproduction steps, likely cause and next step.

  1. 1

    Label and dedupe

    Read each new Linear issue, link duplicates and explain the label it gets.

    Uses Linear

  2. 2

    Reproduce bugs

    Trace the bug through GitHub and Sentry context to exact steps and a likely cause.

    Uses GitHub

  3. 3

    Plan the fix

    Comment with a patch plan when the fix is small, and open follow-ups only for new work.

    Uses Linear

Every run gets sharper

Each run learns from the last. Routine work just runs.

  1. 01PlanBreaks the goal into steps and picks the right tools.
  2. 02Run in parallelAgents work the steps side by side.
  3. 03VerifyEvery result is checked and scored. Anything risky waits for your approval.
  4. 04OptimizeLearns from each run and routes every step to the best model at the lowest cost.

Start from an example

Each one opens a setup chat with sample settings, including a sample market. Change any of them before the first run.

  • Product bugsLabel and reproduce bugs and feature requests for the engineering team.
    Start
  • Support deskSort Zendesk escalations into bugs, billing and how-to questions.
    Start

Integrations

2 integrations
  • GitHubConnects in chat
  • LinearConnects in chat